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Frequent questions

Do you have any questions about our e-bikes?
Read the most frequently asked questions.

 

By when can I cancel a reservation?
By 6 P.M. of the day before.


How far can I go with the battery?

Mountain e-bikes battery life depends on many factors. Our lithium-ion batteries last longer than lead batteries. Batteries life depends on terrain types, rider weight and assistance level.


Is it dangerous? I am afraid of speed.
No, not at all. E-MTB are pedal assisted mountain bikes. You are in control: speed rate is up to you.


What happens if my battery dies?
Our batteries are from Yamaha, which is one of the market leaders in its segment. Our bikes let you ride freely even without assistance. It could be a bit more challenging, but you can do it! We will keep you informed on charging points and their locations.

Which type of dogs can I carry?
We supply dog trailers with a maximum capacity of 30 Kg maximum capacity.


What can I do if I don’t have any experience on any trail?
Don’t worry. Here for you the right offer for your excursion: our Smart package! Together with all your equipment, we will provide you with a little practical guidebook. If you want to fully live the experience, we suggest you our Discovery package: a professional guide will be at your disposal.

 

And what happens if it rains?
Consult our adverse weather policy on e-Stelvio website.

 

 

You haven’t found the answer to your question.
Don’t hesitate to contact us 
We will gladly answer to your requests.

E-Stelvio

Stelvio National Park,
a place of enchantment full of itineraries to be discovered.

We are in a high mountain National Park, with 130.000 hectares of nature to discover. Get ready to ride incredible trails and hike up marvellous mountains.

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Check out our magazine, read the latest articles.

Enjoy Stelvio National Park

Enjoy Stelvio National Park

Our territory hosts a unique cycling event. For 8 days the most spectacular alpine passes are open only for bikers.

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Cancano lakes e-Bike tour

Cancano lakes e-Bike tour

A stunning e-bike tour!

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E-bikes nowadays are really exploding in popularity, not only in the mountains but also in the cities.

E-bikes nowadays are really exploding in popularity, not only in the mountains but also in the cities.

That’s why a new kind of bike has been created: the Taga bike, the best cargo solution to transport children in a safe a comfortable way.

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e-Ladies: Women’s excursion-course

e-Ladies: Women’s excursion-course

This 1-day course is designed for those women who are fascinated by the cycling world and dream to learn how to ride an e-bike.

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Summer 2019 special package-offer

Summer 2019 special package-offer

Are you ready to jump on saddle? Eager to discover our special offers?

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Cow’s life

Cow’s life

There is a place on earth where every kid feels like a Heidi cartoon character.

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Excursion gift cards

Excursion gift cards

Looking for a present for a special occasion?
Buy a Gift Card Day or a Gift Card Family for your friends and family.
Provide an experience to remember.

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Partner Hotel

Partner Hotel

Hotel, B&B, holiday homes. You will be heartily welcomed by our accommodation partners.
You will be pleasantly surprised by their professionalism. 

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Frequent questions

Frequent questions

Do you have any questions about our e-bikes? Read the most frequently asked questions.

Discover more

E-stelvio is in Valdidentro, a stone's throw from the start of the most beautiful e-bike excursions in Bormio.

Via Nazionale, 27

© e-stelvio di Maccarini Enrico - Via Costabella, 3 - Valdidentro (SO) P.IVA: 01013010143 -

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